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Welcome to the MVM Health Telemedicine Waiting Room

This page is intended for patients who have a scheduled telemedicine (Zoom) appointment with MVM Health. If you do not have a scheduled appointment, please contact our office at (570) 445-2200 for assistance.

HOME. ZOOM WAITING ROOM

Virtual Appointment Instructions

At MVM Health, we want your virtual visit to be simple, secure, and stress-free. Please follow the steps below to prepare for your online appointment with our team.

Zoom Waiting Room

Before Your Appointment

To ensure a smooth experience, please have the following ready:
• A smartphone, tablet, or computer with a camera
• A stable internet connection
• A quiet, private space for your visit
• Your photo ID
• Any relevant medical records, imaging, or medications you want to review

Zoom Waiting Room

How to Join Your Virtual Visit

You will receive a confirmation message with a Zoom link for your appointment.
At your scheduled time:

If using a phone or tablet:
1. Download the Zoom app from the App Store or Google Play.
2. Tap the link in your reminder text or email.
3. Select “Join Meeting.”
4. You will automatically enter the provider’s waiting room.

If using a computer:
1. Click the link in your appointment confirmation.
2. Select “Open Zoom” or “Join from Browser.”
3. Allow Zoom to access your camera and microphone.
4. Wait in the virtual waiting room until your provider admits you.

Zoom Waiting Room

Tips for a Successful Visit

• Join the meeting 5 minutes early to test your video and audio
• Make sure your device is charged or plugged in
• Keep your phone nearby in case our staff needs to reach you
• Have your insurance card ready if needed
• If you are using a headset or earbuds, connect them before joining

Zoom Waiting Room

If You Have Trouble Joining

If you are having difficulty connecting to the meeting:

📞 Call/Text: (570) 445-2200
📧 Email: appointment@mvmhealth.com

Important – Please Read:

This page is intended for patients who have a scheduled telemedicine (Zoom) appointment with MVM Health. If you do not have a scheduled appointment, please contact our office at (570) 445-2200 for assistance.

If you do have a scheduled appointment, please click on the name of the provider you are booked with at your scheduled appointment time. This will place you into the virtual waiting room.

Similar to an in-office visit, there may be a brief wait before your provider joins the session. Please be assured this is normal, and no action is required on your part.

Thank you for your patience—we look forward to seeing you.

Request an Appointment

Submit your appointment request through our secure patient portal or contact our New Jersey and Pennsylvania locations to speak with a patient advocate.

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Our Locations

Contact Us
Book Appointment Call 570-445-2200